Our member and provider services may be experiencing higher than normal call volumes. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
High call volumes
Our member and provider services may be experiencing higher than normal call volumes. We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.
New providers may want to refer to the New Providers Tools webpage for additional details if they have not already reviewed this information.
For existing providers, please refer to the Credentialing and Recredentialing Policy for further details.
Note: Providers are asked to review their provider directory information and validate/submit changes as they occur using the Directory Validation process in Availity Essentials. More information on this process can be found here.
Providers with additional questions pertaining to the application process, please email prov.net@bcbsnd.com for assistance. In your email clearly state the question(s) and which application is being utilized.
The following forms are located in Availity Essentials within the Payer Spaces under the Resources tab:
Electronic Remit and EFT requests can be submitted through Availity Essentials under My Providers, then Enrollment Center.